Truly awful people. Had to take them to court to get our deposits back. On move-in, house had rotting bubble gum jammed in the windows, dirt everywhere, stained and soiled carpet, missing doorknobs, burnt out light bulbs, etc.

Addendum 1: Note that Portfolio's responses to the negative reviews and their one positive review all went up within an hour.

They lost the court case. Please see attached photos of rotting bubble gum, poor wall conditions, and the non-functioning smoke detectors that were in the house on move-in.

I am deeply disappointed by the unprofessional behavior and unethical practices displayed by Portfolio Real Estate, specifically their Owner, JoAnn Selmann. During our stay at a property on Arlington Drive from 2014 to 2019, my Grandmother, sister, and I experienced firsthand the mistreatment and disrespect from the company.

After Portfolio Real Estate took over management in 2018, disagreements escalated within our family. Unfortunately, our experience with Portfolio Real Estate quickly turned sour due to a series of disagreements that escalated to intense levels within our family. I must acknowledge that my Grandmother was particularly distressed throughout this entire process, largely due to the disrespectful treatment she received from JoAnn Selmann. It is essential to note that these disputes arose while we were discussing the renewal of our lease with Portfolio Real Estate. Despite discussions about renewing our lease, the company abruptly chose not to renew it, leaving us in a difficult situation. Following the expiration of our lease, despite my Grandmother's diligent efforts to clean the apartment, Portfolio Real Estate unjustly withheld our entire deposit, which we had initially provided to the original owners upon moving in. Remarkably, they only sent us an uncashed check for a measly remaining balance of $25.

Adding insult to injury, when my Grandmother visited the Portfolio Real Estate office, she unfortunately suffered a fall due to the type of door installed on the property. This incident resulted in physical injuries for her. In December of 2021, she filed a civil suit against Portfolio Real Estate.

This case was never about monetary compensation; it was about standing up against the mistreatment my Grandmother endured and holding Portfolio Real Estate accountable for their actions before and after her fall. Regrettably, it appears that Portfolio Real Estate has a history of mistreating their tenants and investors, as evidenced by numerous negative reviews. Furthermore, it is deeply concerning that the company took action to evict tenants during the COVID-19 pandemic, blatantly disregarding Governor Inslee's moratorium and the CDC's guidelines. Not only have they demonstrated a lack of professionalism, but Portfolio Real Estate has also resorted to threatening legal action against individuals who provide negative feedback about their property management practices. We experienced this firsthand when we attempted to contact them to address our concerns. Such behavior is utterly unacceptable and unethical.

Despite their threats, I refuse to be silenced or intimidated. I firmly believe in the importance of sharing honest experiences and holding companies accountable. I am fully prepared to defend myself and stand behind the truth of our account.

It is my hope that Portfolio Real Estate will reflect on their actions, address the concerns raised by numerous individuals, and strive for improvement. Open dialogue and constructive resolution should be pursued instead of attempting to suppress those who speak out.

I encourage others to come forward and share their stories to hold Portfolio Real Estate accountable for their unethical practices. Together, we can shed light on their mistreatment of tenants and advocate for fair treatment within the real estate industry.

In conclusion, I strongly caution potential tenants and property investors to approach Portfolio Real Estate with caution. Their unprofessional conduct, mistreatment of tenants, and unethical practices have left a lasting negative impression. It is my sincere hope that necessary actions will be taken to rectify their behavior and ensure accountability.

Please use your own judgment and make informed decisions accordingly.