Joe Cutler14 hours agoFrom
Mitch is the best. He was not pushy, he was knowledgeable, and patient with us. He steered us to the right piano for our family, not just the most expensive. We were in the market for a high-end upright (that would come as close to a grand as possible); and price was not really the object in our case. I was impressed that Mitch could talk in endless detail about the differences between the models we were considering, and he listened more than he talked - which is the rare quality that earns stars for my reviews. In the end, he promptly answered questions over email, and when we arrived, the store has a wonderful selection, a smart technician who answered the more pressing questions from the players in my family, and Mitch sealed the deal by staying late to stand in the rain to help me get the piano in a trailer after hours. Rarely do I have this type of sales experiences, but I did here. I'll be back, and so will my friends. Thanks, Mitch and Portland Piano Company!
William W Schuster14 hours agoFrom
Shopping for and buying an 1897 Steinway Model "A" grand piano was a delightful experience! The delivery was timely and glitch free. And the piano is just what I wanted at a very reasonable price! Thank you Mitch and everybody!
Mark Davis14 hours agoFrom
My experience with Portland Piano Company has been almost magical. My wife and I were buying a new home with gorgeous views and the grand piano dream was the centerpiece of the equation. About the time we were getting close Brenda Kell sent an email with all the wonderful selection and spectacular prices. Perfect timing. And when I went up to take a look I discovered my friend Park Llafet works there, quite possibly the greatest piano salesman that there is. Park intuitively put me in the EXACT piano for me at the price that could make it a reality. Park is such a class act that at the end of the transaction he shook my hand and said a heartfelt, "thank you". I feel like I'm the one who should be thanking him, especially since I can see a much more tattered version of my same model piano online for much more money. The people who work at Portland Piano Company are all top notch. Warm and fun, I love going in there so much. And I absolutely LOVE my Baldwin SF-10! Such a finely crafted instrument from the golden age of piano making. Score. Mitch informed me that when I'm ready to get the Fazioli, Park will upgrade me at full value trade in. Class act I tell you! Love Portland Piano Company!!