Potbelly

Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.

They mess up food pretty frequently. I called for a refund or a new sandwich when they sent me the wrong order and they kept telling me to call back and talk to someone. Never got my refund

I love sandwiches, and I tend to try different places that have subs and determine if, in my opinion, they are places I'd return to again. I have visited Potbelly twice, and I enjoyed their food. Quality is always high, and the taste is the same. When you enter the shop, you can smell and see the meats cooking.

Good luck getting the sandwich that you asked for… whether you place the order in person or online, they find a way to make a mistake. Definitely not worth the price unless you get lucky and they make your sandwich correctly.

They mess up food pretty frequently. I called for a refund or a new sandwich when they sent me the wrong order and they kept telling me to call back and talk to someone. Never got my refund