We hired this accounting firm to do the accounting for our car sales portion of our business. We paid them a lot of money only to not have our booking keeping totally fouled up but also because of their mistake causing an over payment to department of revenue in the amount of $1200. This mistake alone is reason not to use them but now we are paying again to clean up the mess they made out of our books. Our new accountant has taken almost a month to get it straightened out. And of course we still don't have the over payment back either.
Just like others they were never around to respond to get things fixed. Then we finally get a hold of someone only to find out that the supposedly sent out a disengagement letter.
Also got billed for missed onsite appointments when they never showed up.
Not only do they not have any idea on what they are doing but the customer service is terrible.
Stay away from Precisely Wrong Accounting.
I started as a Real Estate Broker two years ago in Lacey WA and decided to have Cynthia do my taxes (2016). I was nervous and had never needed to really write off a lot and knew I would owe the IRS a good amount. I am SO saddened by my experience. After she did my taxes for me, I received a letter from the IRS for all sorts of charges for her DOING THEM WRONG.
"Failure to file on time" "Failure to pay correct amount" which adds up to be about $200 worth of charges. The list just kept going on...and I'm thinking "WHAT THE HECK! THIS IS WHY I PAID SOMEONE SO MUCH MONEY!" But hold on.... it gets worse.
I went into her office, emailed and phoned her and her office multiple times and got no response for weeks and whenever I went in she was never "available". By this point I have gotten another letter from the IRS charging me a late fee for the previous errors while I'm sitting here thinking my tax account SHOULD be taking care of the problem! WRONG.
Finally I sit in the Precisely Right Accounting office until Cynthia decides she is "available". I explain to her my frustrations, and she says she will take care of the problem, which she eventually did. This meeting was about 45 seconds long.
THEN a week later I receive an $80 bill in the mail from Precisely Right Accounting for an hour worth of "tax advise" when really all I was trying to do was get her to fix HER OWN MISTAKE.
Bottom lie-- go somewhere else for tax advise. ANYWHERE ELSE.