Bev Ka month agoFrom
Meals were ok..made very simple. Cheaper to do tourself but i guess they are great for last minute meals.wouldnt be my first choice though.. Just thaw n cook
Denise Franka month agoFrom
The ordering process was great. Delivery was behind but thats ok. Some food was smashed and leaking out of the alumium containers, plus defrosted upon arrival. Maybe just a bad first experience. Not sure willing to try again
Brandon Gassa month agoFrom
We had a negative first experience. Customer service was just awful all around. First, we called and asked for suggestions on low sodium items and were directed to the Keto section. Many of the items had no nutritional information listed on the site so it was hard to verify the sodium content. Secondly, someone called to let us know that the package we purchased online was actually out of date by a week- they forgot to update the website. Which meant we would wait longer for our meals. Ok. When asking for an ETA they said 2 weeks. Third issue, after 2 weeks had passed no one called to update us. We struggled to connect with someone through email or over the phone to verify an ETA. When we did connect with someone to ask, she snappily said “Well did anyone text you?” to which we said no, no one has contacted us, and they said they’d do what they could to get it out at the 3 week mark. Finally, about 4 weeks after ordering we got an email verifying a Friday drop off. At 6pm we called to ask about the delivery. There were zero apologies, just a matter of fact statement- “yeah you aren’t on the delivery schedule until another day”. When someone did finally deliver, there was no social distancing. A young woman rang the doorbell and stood maskless at the door to hand off the food. She didn’t introduce who she was or what company she was with. It was all so strange.
