Prescott Companies

Worst HOA company you could have. Not even worth 1 star, as they do not even exist. No reply to calls or app messages. Update: after contacting the head of the management directly, I got answers to all my concerns

I've had an open claim since July 2022, I hadn't received payment for damages until February of 2023 only only to have the payment sent to the rental property address with my name being misspelled. Which rendered the check void. Now I'm over 3 weeks into waiting for a reprint. Although there has been follow up on my questions it has always come at the expense of me calling several times and leaving several emails and voice mails to only have them answered several days later with no new information. Always being told they will get back with me when they have an answer. (Never). I am so disappointed with the service from this Company. They are only thorough and prompt when telling us they are raising HOA dues and when you leave your trash cans out too long. I only wish the employees could trade places with me and then see if I'm the one that has been impatient and unreasonable, while spending almost a year with property damage.

Horrible. Do not return phone calls or emails. Do not enforce HOA rules. Been trying for over 7 months. I sent an email to customer service as Prescott suggested several weeks ago and still no response. STILL WAITING! Left a lame response and NO FOLLOWUP.