Prestige Auto Collision Inc

Auto body shop

Unclaimed

(949) 581-3702

prestigecollisiongroup.com

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Primary Location

Main location23726 Via Fabricante Mission Viejo California 92691 US(949) 581-3702

Amenities

Accessibility

Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible parking lot

Planning

Appointments recommended

Amenities

MechanicRestroom

Payments

Debit cardsNFC mobile payments

Parking

On-site parking

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Customer Reviews

4.5

5 Reviews

Mike Y6 days ago

From

Given that Prestige Auto Collision is Mercedes certified and that my car is still covered by warranty, I decided to go with them for my body repair needs. After a minor impact to the rear bumper, I left my car to them and told them about my concerns regarding the altered trunk gap . Ultimately, there were two repaints of the rear bumper, and neither time was the color matching or even the same shade, and neither time was the gap fixed. I spent a lot of time being persuaded that this is the way things should be and that there is nothing more they can do. And to top it all off. There was damage on the driver's panel when I got the car, but it wasn't there before. The following day, I wrote about the harm that I had discovered. Both a response and a reaction were lacking from me. I switched to another firm as a result, and everything was completed flawlessly—most notably, the bumper was painted the exact color I wanted. The only unfortunate thing is that every time I get in the car, the dent on the panel reminds me of my bad experience with Prestige Auto Collision.

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JOJO | MOKWHEEL6 days ago

From

I did extensive research on Rivian Certified Collision Centers and I'm extremely satisfied with Prestige from start to finish.

One of the best, if not the best customer service experiences I've ever experienced in any industry. Kevin was professional and very proactive with communication. He would tell me what day he'd update me and never once did he fail to do so. There was never a delay with anything from parts, repair, or communication.

My R1T only had 480 miles on it when it went in for repair and was complete in less than 1 month. The damage was not small either. Another reputable shop said repair would be 2 mos or more. Make no mistake, Prestige is very busy with Teslas and Rivians.

There were closer Rivian Certified Collision Centers but I chose Prestige despite the 1-1.5 hr drive one way specifically because of the reviews I read about Kevin. DO NOT hesitate to take your Rivian to him as he’ll make it look like it came off the showroom floor. Kevin takes pride in his word and work ... only makes sense the shop's name is Prestige.

The only thing they need to do is promote him to management. He is definitely an asset to Prestige and I will recommend him to everyone I know including Rivian.

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Olivia Ohnemus6 days ago

From

I highly recommend Prestiges Auto Collision for car repairs. They’re fast and reliable. Vince is so professional handling all the details of my car repairs. He is so upfront with everything from the beginning to the end. I can thank you enough Vince for doing a Great Job with my Tesla!! Thank you so much!! Olivia O.

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I did extensive research on Rivian Certified Collision Centers and I'm extremely satisfied with Prestige from start to finish.

The only thing they need to do is promote him to management. He is definitely an asset to Prestige and I will recommend him to everyone I know including Rivian.