Great Company to Work With! I have dealt with other solar companies and have to say that Prime Home Solutions is the best! Everyone at Prime Home Solutions from Brent the CEO, to Bret the Operations Manager, to the team of installers deliver excellent customer service. They are honest, stand by their work, and answered all my questions and concerns. The installation process was so easy, there wasn't any of the "hard sell" sales pressure that I encountered with other solar companies, and they put the customer first. After they installed my solar panels, I have benefited from the savings I had hoped for on my energy bills. I would definitely recommend Prime Home Solutions to my friends and family!
Solar is pretty confusing to figure out and not simple to competitively shop/price out.
I had five different companies speak with me about their solar options and Prime Home Solutions was night and day, the best option. Best price and the most knowledgeable. Zero pressure or sales tactics. Installation was straightforward and went as expected.
I just past my 1-year mark with the system and it was perfectly sized for my usage. My annual PG&E electricity costs were $24.49 for the 12-month YEAR. There was also the monthly "grid connectivity fee" of about $11 which you pay regardless of having a solar system or not.
I worked with Brent. He was extremely knowledgable and experienced. He did not attempt to push me on any of the options he provided. He simply educated, listened, and answered my questions. He gave me lots of space and time to decide with no pressure.
I would highly recommend speaking with Brett and Prime Home Solutions.
Pros: Knowledgeable. Low pressure. Best pricing of the 5 companies we shopped. Smaller sized company so you're speaking with the same individuals each time who are familiar with your system/house.
Cons: I didn't really have any red flags. Communicating back and forth required follow up once or twice. The process took time and was confusing, but Prime Solutions helped to add clarity and walk me through the project.