First pizza i had from them was great! Appropriate size, amount of ingredients etc…. Well today i ordered a pizza of a different variety and they served me this “pizza” that is smaller than a microwave pizza. (Literally half the size of the last one) i thought they mistakenly sold me a “children's size” pizza but according to the kind gentleman who informed me up front apparently if i order a BBQ style pizza it is smaller than the normal pizza. I was not informed before purchasing of this size indifference (it is not even present on the menu that sizes differ) and this pizza costed me 15$ 😑 it should be worth my hard earned money that i work for. I am also employed at that facility and I was not sustained by this “snack sized pizza” i will definitely not purchase pizza from this bistro again due to the cost and size… it tastes great! But is not sustainable for the price. In short. PIZZA-GOOD. PRICE/SIZE-BAD.
I agree with most of the negative reviews about the decline in the cleanliness, services, and quality of Pro Club, now Bay Club. In addition, the dues continually go up. In fact, they're planning another rate hike in January of 2025.
The women's showers, sauna, and hot tub areas are continually full of hair. I've mentioned this to the concierge on several occaisions. Workers collect towels but the clearning is minimal - so different from what it used to be when I first joined the club in the early 2000's, when someone was always cleaning the floors and other surfaces in the locker room.
Management: Please don't thank me for my feedback, then ask me to arrange to meet with you one on one about this. This is my feedback. There is a lot of feedback in this forum for you to act upon. With so many people complaining about the same things, it's a big clue. We've already taken our time to provide feedback. Now you can take action, or face a decline in membership.
