Tristan Heberlein19 hours agoFrom
Progressive Tech has helped me with many issues over the past ten years. From data recovery on dead machines (both desktop and laptop), to screen replacement on a laptop to troubleshooting other hardware issues. Just recently they helped me troubleshoot problems with a brand new laptop that helped me confirm my suspicion that what I got wasn't performing as advertised -- helping me make a quick decision to return a laptop rather than try to keep fuddling with it myself for probably longer than the return period at the store. Every problem I've had with a computer has been fixed by them quickly and efficiently. Their new location on Lake City actually has parking, too! Previously when I worked with them, a receptionist (not a tech) would answer the phone, and not be able to talk shop much. Now, their techs have been answering the phones so I'm talking to an expert right away. Big kudos to the Progressive Tech team for being an awesome local businesses, exceeding my expectations much of the time.
Casey Culberson19 hours agoFrom
Love these guys! Went to the Apple Store and they said my iMac was one year older than they would work on. They offered to recycle it for me. Then one employee there recommended Progressive Tech. I brought it in and they replaced the power supply and did it even faster than promised. They told me all the prices up front. They even asked me if I was interested in getting a quote for upgrades. I could have said no and they would have just fixed the power supply. I opted to hear about the upgrades and they let me know that they could bump up the mac's RAM and my machine would run better than ever. Yes! I wanted this. So, they fixed my computer and increased the performance. Sorry Apple, no recycling needed! Thanks Progressive Tech!
Clemens Ziegler19 hours agoFrom
I can only highly recommend this place. They helped me out as quick as can be. Yesterday evening, shortly before their shop closing hour, I called them to ask about my mac book pro, which I urgently need for work, not any more booting and one of their team members even offered to come to the store one hour before the opening hours the next morning to ensure that the issue could get fixed as fast as possible. I stopped by early in the morning and handed over my laptop and after less than an hour, I had an email from them telling me that only one cable needed to be replaced if I agree to it and the laptop boots again. What a relief, so thanks to them again!!
