Promac Image Systems

I’ve been doing business with Promac for more than 6 years. During this time Promac has always been on time when we are in need of technical support. Their average response times is less than 4 hours, unless of course they need to replace any component part. Their technical members are very knowledgeable and always very friendly. Normally I don’t have to escalate any issues to management, but when is necessary I reach out the them and they get into any issue immediately. I would definitely recommend Promac to any company that wants to do business with them.

They never care about customers. After five years lease they don’t care about how to return the machine. One star is actually too much for this business.