Staff is wonderful and friendly. I have seen staff jump in to make a suggestion (a smaller washer to someone new to using a laundromat) , which saved the customer money. They are always sweeping or tasking in some way (if not on break). They say hi and are bilingual (Spanish). The mat feels safe and remains clean all day, despite an unfavorable location with a lot of transients frequently on 128th. They have discounts in the mornings, free detergent a few times a week, half off washers once a month and are FasCard/app enabled. They are very reasonably priced, one of the best in Everett.
This is a great Laundromat, the woman who works there during the day is really nice. A prior time when I was doing laundry there I accidentally fell asleep in my vehicle while waiting for my clothes to finish and thankfully, despite being hours past the time they had finished, she left them alone. I thought they would at least get taken out of the machine or something worse.
Today she recommended using the smallest washer based on what I had (I was originally going to use one of the, I believe, medium size machines) and saved me money! So yeah, she's a saint - especially because, based on the area, I'm sure she has to deal with a bunch of low lifes on the regular.
The prices all seem competitive and if you go early there is a discount of some kind. You originally have to buy a card that you can load with money but you get to keep it, so even if you don't spend all the money you loaded you can save it for next time. Based on my experiences here, I would definitely recommend this laundromat!