Don't trust these people with your hard earned money. My son is graduating from CalPoly on 6/13/20, and through Airbnb we booked a 3-night stay at a Rainbow Ventures managed home in Oceano. Knowing that all properties quickly sell-out during graduation weekend, we had this place reserved with deposit paid over one year in advance of our stay. Last month (January '20), I received an email from them stating that:

"Rainbow Ventures will no longer be handling the Vacation Rental portion of our Business. The property owners will themselves find new management companies to handle their houses. We have given your booking information to the property's owner of 311 Sandpiper and they will pass your reservation on to the new Management Company who will then contact you. Hopefully, the transition will go smoothly".

Needless to say, no one has contacted me from a "new management company". I have emailed, called all three numbers on their website multiple times, and yet no one calls me back. The only thing I received back from them is "call Airbnb". The problem is not on the Airbnb side, it is on the Rainbow side as they are the ones who have reneged on the contract. All I want is to have the contact information for the house owner/property manager so that I can confirm my reservation will be honored. Given this whole transaction doesn't pass the "stink test", there are surely other issues going on with Rainbow Ventures that are being left unsaid.

Stay away from this business. Given this experience, I would never enter into any kind of transaction with these individuals. It shows on their website that both mother and daughter are brokers: I would NEVER trust them on a real estate purchase. In reading the Yelp reviews, notice the consistent threads:

Poor communication
Poor attitudes when communicating
Dirty homes
Always not their problem (missing keys, Airbnb's fault, etc)

We have used Airbnb homes all over the world, and this is the only time we have had a major issue like this. I guess it was our unlucky day to find a home managed by Rainbow Ventures.

nointegrity

brokencontract

poorcommunication

We thoroughly enjoyed our stay at 310 Sandpiper in Oceano, CA. Our experience with Rainbow Ventures was first class! They are friendly and professional. The home was just as they promised.."steps from the beach". Our views of the ocean were spectacular from many of the rooms. My favorite room was the "sunroom" because of the breathtaking views of the ocean. The home is well maintained and functional for our family of 5 and we were able to include our daughters' friends with room to spare! The kitchen is spacious and stocked with all the dishes, pots and pans you need to handle cooking on site too. The area is quiet and the home is close to the Pismo outlets too. Great memories! Highly recommend!

Poor communication
Poor attitudes when communicating
Dirty homes
Always not their problem (missing keys, Airbnb's fault, etc)

We have used Airbnb homes all over the world, and this is the only time we have had a major issue like this. I guess it was our unlucky day to find a home managed by Rainbow Ventures.