Rainier Apartments

Awful management. Very rude

Yeah no... They put caulking over black mold in our windows. The mold problem is really bad and it looks like it just got painted over. Moisture collects from the windows too. The insulation in the front door is no good. Our apartment gets really cold. 2/10 would not recommend. Not to mention the upstairs neighbor is extremely loud. There's someone who also likes to honk their car multiple times a night with the lock button on their keys. Really annoying, and right in front of people's bedroom windows too. It's all night. Not just once. And they honk it 3-5 times every time they do it. IDK if they have extreme paranoia or OCD or something but it's disruptive. It looked nice when we first moved in, but there's just more and more problems. A lot of the outlets also do not work. I guess you get what you pay for. Will not be renewing lease.

Our apartment was fine. Though getting anything fixed would take more time than i would have liked. They could improve in appliance inspections and upkeep. Our fridge was broken and missing shelves when we moved in (October) and they didn’t do anything about it until March. While holding my new baby the door of our dishwasher broke and smashed my foot, took 2 months to get fixed and 3 months for my foot to stop aching.

The heat in the main area of our apartment broke when it was below freezing, since we had a new baby I wanted it addressed quickly and the girl I talked to in the office brushed me off and said no one was available for 6 days and that my baby and I would be okay if we hung out in a bedroom. Thankfully maintenance saw this as high priority and showed up that day, when I thanked them they told me it was no problem and they didn’t have much else going on.

The worst part of living here was honestly the general cleanliness of the complex. Dog poop EVERYWHERE with no actual accountability for those who don’t pick it up. The communal laundry room was always very dirty and small for the size of the complex. Numerous times there was a back up. It didn’t help that the machines are old and constantly breaking. Due to their age they really didn’t wash our clothing well either. The garbage was easily the most disgusting part. The dumpster was too tall for anyone moderately short, elderly or disabled to use. So everyone just left garbage on the ground around the dumpster. Which would block the ability for anyone else to get to the dumpster and throw stuff in, adding to the pile. With the Ellensburg wind this would cause trash to blow all over the complex.

I would consider living somewhere else if cleanliness and good response time from management are important to you.

Awful management. Very rude

I would consider living somewhere else if cleanliness and good response time from management are important to you.