I know almost nothing about plants but had to find some lavender for a client of mine, who just loves the stuff and has a little lavender garden outside her home. So I called and asked if they had any - and they have varieties, and available in different sized containers. So my client is getting two containers of lavender. Really thankful to the rep on the phone who took my call and understood my know-nothingness with such patience. She was so cool. Told me which were flowering already, how much they cost, what was available, etc. She asked if I wanted to reserve any, and I did and will pick them up tomorrow because they are able to hold them for you for 24 hours. (Thank god, I had more work to do today than I expected so I won’t be able to pick them up today like I thought I would). I love it. I’m going to frequent Ravenna Gardens anytime I need plants. And I’ll need some this summer for other clients, and myself as well!
This is the worst gardening shop I had ever. I bought nearly 100 dollars of Olive tree in the end of September 2023. Before I decided to make the decision to buy it or not because I doubt if it can make it during winter time. So I asked the staff. They told me the Olive can survive the winter in Northwest area, They guaranteed Olive will live. But it was not, it didn’t make it. I live in Vancouver WA. That is warmer than Seattle area. I wrote to customer manager. They said they don’t provide any refund or replace. Instead they want to buy another Olive tree. It is not honest to do business in thi way. So awful experience !
