Sharon Simonson11 days agoFrom
I just signed up with the San Jose dealership. I like the product. My water feels much better. My laundry and dishes are much cleaner. So all of that is good. I am less enamored of their office staff. The sales representative tried to push me into meeting with her on a day that I'd already made clear didn't work for me. She then showed up nearly a half hour early to our appointment and overcharged me to set up the service and for my first month's cost. The company then failed to credit my account for the installation and first month's service that she had overcharged me for. They also promised me a larger tank but delivered a smaller tank and still charged me for the larger tank. The difference in cost is very minimal, but it was one more sort of questionable event. I tried to find the name of the owner on the San Jose company (not the corporate) website, so I could have let him or her know directly. But I couldn't find it. Under "contact" they give only a form to send an electronic message. Good thing they have a good product. I hope the rest of it gets better from here.
Joan worley11 days agoFrom
Arthur from Rayne Water was knowledgeable and efficient. During the service he installed new filters. It was easy, quick and well worth the price.
The water taste great.
Greg Stein11 days agoFrom
Rayne Tech Marilon did a magnificent job handling our unit. Very careful about protecting hardwood floors and brick steps. Give that man I bonus!!
Main location2941 Daylight Way San Jose California 95111 US(408) 754-9200
