I was hopeful that the other reviews gave management some ideas on how to improve and that the Facebook raves would compensate, but it doesn't appear so. This place is no better than Star Nails--in fact it's not as clean and they didn't do as good of a job on my nails, but charged the same price. It seems overall pretty unsanitary in there. I'm not sure how/if they are disinfecting equipment.
The staff was nice enough, and the experience pleasant-ish. I enjoyed the exfoliation and massage, though it was a bit unenthusiastic.
What is most disappointing is that the actual polish job is mediocre at best. I think my eleven year old can apply polish to my nails at the same level. There is polish on most of my cuticles, and the tips weren't properly sealed so they started chipping almost immediately. Sadly, I don't live in a bubble and must use my hands. I doubt my pedicure will last long, either, and those usually last 3 weeks for me. Overall, I am incredibly disappointed and won't be going back. To Poulsbo it is!
The staff are very friendly and I thoroughly enjoyed the pedicure. However, I received a gel (shellac) manicure and within 3 days it was chipping off and has now (4 days later) started coming off in chunks. The color selection for polishes is very wide and pretty, but I wish I didn't pay $30 for something that looked good for two days and started really coming off 4 days later.