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UPDATE: Soldiers beware! Juanita the appointment clerk insulted me and hung up on me after I told her I was a veteran!! Shame on you! My husband and I have lost days of work waiting each time Reddaway missed a scheduled delivery date. I have notified the JBLM Public Affairs office. Soldiers and those who love us, please boycott this company! Do not order Home Depot home delivery if it goes through Reddaway, demand a different shipping partner!
They’ve had my flooring for 8 days now. It was due for delivery 3 days ago. Zero communication from Reddaway. When I call, there is no option to leave a voicemail message. Had I known Home Depot uses this company, I would never have placed the order. If Reddaway reaches out to me and I receive my flooring (not likely), I will edit this review.
Today an awning showed up from our manufacturer "Carefree of Colorado" It was a 4 meter box awning that was packaged fairly well and with proper handling should have survived the trip here in freight trucks. The Pure Negligence of handling by Reddaway freight company caused the package to become damaged and not usable, so it was refused, This is a Non Stop problem that needs attention, and If anyone really cares within that company the problem could get solved, until then I will have my vendor try a different shipper although that may be a waste of time since the problem seems universal amongst freight companies.
