While I can't share details of a purchase because I was unable to complete one, I can share details of my experience with Redlands Paint. The Redlands Paint website indicates their store hours on Saturdays are 7:00 a.m. to 1:00 p.m. My husband arrived to their locked front door at 11:50 a.m. A sign taped to the front door indicates the store is open from 7:00 a.m. to 12 p.m. on Saturdays. Someone actually opened the door to tell my husband the store was closed but that he (the employee) would be there at 5:30 a.m. Monday morning. It's almost comical, had we not taken the time to drive down from upper Yucaipa to purchase paint. It has been my experience that a business's customer service in one instance is reflective of their service across the board. I probably will not patronize this business in the future based on today's experience. My suggestion to Redlands paint: Update your business hours online and correct your door sign to indicate, 'Hours: at our leisure.'
