Redwood Credit Union

RCU ends up taking care of what it needs to but they always have such long lines/wait times and don’t always have understanding people (though sometimes they do!). Unless you expect to use your debit card with them as a regular form of payment, and do not foresee needing to interact with them in person, do yourself a favor and bank with Sonoma Federal Credit Union. They are much more friendly there and so helpful. Much less crowded and they have better rates/a more reliable online platform.

Nice people but slow. Took 1.5 hours to open a savings account even though I was first in line for a banker 1 on 1. They show up 930ish not 9a. My new job only uses them for a health savings account.

It’s not a bad bank but it ain’t reliable when it comes to getting your money back from crooked sites, If you’re simplistic and like debt and don’t expect to make a lot of business in life this credit union is for you, I had some purchases made on my account and they never helped me get those resolved, I contacted them and told them the situation, I was duped and was not taken seriously as previsional credit was overturned, I wouldn’t choose a bank that would turn their back on you, especially when things get serious, words matter in this country, everything you say and do, and fraud won’t be taken lightly, after 5 years, 23 now, of being a member, I highly suggest going to a different credit union and changing banks and avoiding this one if you can, don’t be surprised when they don’t help you when Illegal activity is going on, 235$ may not be a lot but I know those direct deposits is something they like, but I won’t be staying here any longer. I’ll write google reviews as well, This will make way for a new credit union and better bank. I should have changed years ago.

Nice people but slow. Took 1.5 hours to open a savings account even though I was first in line for a banker 1 on 1. They show up 930ish not 9a. My new job only uses them for a health savings account.