Dan Poffenberger6 days agoFrom
Well the manager Nichole is rude, unprofessional, argumentative. We arrived with a party of 14 people. Everyone in the party got their food, ate and were leaving. My friend and I canceled our food after 2hrs. The manager Nichole did nothing but complain behind the bar of our party of "30" people. Obviously can not handle the pressure of running a bar. Very embarrassing for the Dugout given that we go to the others in town and they do great. We won't be back to the Dugout on Lee because she is there. Such a bummer.
Christopher Ryan Poll6 days agoFrom
I mean, it's a bar so 🤷♂️. However...HOWEVER, we were pleasantly surprised that they make spectacular pizzas! Winning! Cold beer and nomtastic pizzas works for me!
Jim Kent6 days agoFrom
We went in there with a few people and got our drink orders taken and arrived quickly. Then they took our food order and after about a 2 hour wait we decided to cancel our order and the "Manager" Nicole came to our table and started yelling at us that they needed a call ahead of time if we were going to have a large group and they were not staffed for this large of a group. There were maybe 15 of us and the bar had no one really in it. Being a Thursday night in Richland a lot of people work at Hanford so it is there Friday night. I have been there a few time and never had good service at that location. I will (we) not go back to that location. Try any other Dugout the one on Clearwater is great and we have never had an issue.