Trutha month agoFrom
Using this agency was the biggest mistake I made in home health care for my elderly mom. Their propaganda says that they will promptly replace a caregiver whom the client finds unsatisfactory, yet it took more than a month for me to have that done, meanwhile subjecting my mom to unacceptable care. Once they called me, in California, to tell me they could not cover a regularly scheduled shift - avoiding that situation is why I used an agency instead of private caregivers. They ultimately did cover it, but it was traumatizing to worry while they worked it out. The last time I spoke with them about an unsatisfactory situation, the agent on the phone was not interested in hearing what I had to say and told me, in essence, if I didn't like it, take my business elsewhere, which I did. Protect your vulnerable elders from these people. They deserve zero stars.
Jane Maca month agoFrom
The staff and owner at this location are friendly kind and hardworking. Everyone does their best to make the caregivers and clients feel welcomed. The caregivers appreciate scheduling accommodations and the clients are happy with the kindness of the caregivers. The office staff are friendly and supportive to all. They work hard to help the clients get the best care possible. They go above and beyond to make the clients lives better.
Lauren Davis-Millera month agoFrom
Dedicated team working to provide quality home care. I recommend them highly.
