Anastasia Synn2 days agoFrom
My doctor called in a prescription for d3. A very high once weekly prescription... and when I called to get it done and make sure it was ready for pickup some teenager told me that they sell d3 on the shelf and that it's cheaper for me just to buy it then to get a prescription filled because my insurance won't cover it. So I wasted my time coming in to get the shelf supply, only to find out that my vitamin d3 prescription is 5 times stronger than anything they sell on the shelf for the same price out of pocket for one prescription of my high dose. Now I have to go all the way back home and then all the way back into town to pick up a prescription that should have been ready. Listen kids, if you find yourself working at a pharmacy counter yet you're not a pharmacist, keep your opinions to yourself and just fill the prescription. I'd rather pay $24 for my prescribed d3 1250 micrograms then buy 5 bottles of it on the shelf! By thinking you're as smart as a train pharmacist what you actually did was waste my time.
Kristoffer Lance2 days agoFrom
Since my family moved to Tehachapi two and a half years ago, we tried Walgreens and Walmart pharmacies. Had horrible experiences at both. Just awful customer service. Then we switched to Rite Aid around 4 months ago and have been so pleased and surprised by how great their service has been. When they tell you your wait will be a certain amount of time, they aren't lying to you (what an awesome change!). If the medication is out of stock, they tell you immediately, not after you have been waiting for hours or days (also completely opposite from the other two). But, the real reason why I'm writing this review is because of outstanding service we received a few weeks ago. My 6 year old daughter was suffering from a bad sinus infection and her doctor at Cedar-Sinai in LA prescribed her a strong antibiotic. I went to Rite Aid to pick it up same day and the pharmacist had the professionalism and caring to ask me how much my daughter weighed. I told him 48 pounds and he said what they prescribed was an overdose. He then called Cedar-Sinai and straightened out all out, getting her the correct dosage. I'm so thankful that he went out of his way to inquire about her weight, because we, as parents, would have had no idea that we were overdosing our child. So, thank you to that pharmacist and Rite Aid. You guys are awesome.
E Mahurin2 days agoFrom
Shelly went above and beyond today to give excellent customer service. I just had surgery and my car is in the shop and no one could go to Rite Aid for me. Shelly grabbed the important things I needed, brought them to my home, and refused to accept a tip. They do not make them like her anymore. Thank you again, you saved me.
