I have been coming here for 7 years. I've never experienced such kind, loving, and just genuine staff. Sure some of them may not necessarily love their jobs, but I've been shown nothing but kindness from them, over about a dozen or so staff. Without reading the comments or reviews I'm sure it's so low because the location is slow to check out. This however, is not their fault. They have one register open at all times and that's it. You should not be coming to rite aid expecting to grocery shop, and it's not a minute mart. You should be thankful it's there at all. I'm not a staff here, I just know good people when I see them. If you're looking for non-judgmental eyes, I would come here. Perfect place to buy condoms, adult diapers, too much alcohol, all the things that are a little embarrassing. They won't bat an eye. I have no experience with their pharmacy besides getting a free booster so that was nice.
Pharmacy cancelled my prescription delivery and getting a hold of them on the phone is unsuccessful. The phone just rings and rings, no one picks up. It straight up rang 3 whole minutes after the wait on hold. Called back 3 times... Same thing happens. I need my medications, yet can't get them. I do not own a vehicle, they keep cancelling my prescription delivery... I miss the Cornwall rite aid... I am not happy...