Riverside Public Social Services

Normally I give this place a 1 star rating BUT my CALWORKS worker (Bobbi Bennet) has been awesome! I would give her 6 stars if I could. Recently I have hardship after hardship (with money,my employment, and family issues) but she has been understanding and consulting....

I was the only person in the building and i was still forced to take a number and listen to the lazy front desk workers chitchat about family and church for 15 minutes until my number popped up. Dont even think about calling because you will be put on hold for 25 mins, or if you finally speak to someone and they trandfer you to your case worker your case worker WILL NEVER CALL YOU BACK OR ANDWER THERE DESK PHONE EVER! you can call multiple times a day a week or a month and they WILL NOT GET BACK TO YOU. Veronica floers is a case worker who will not respond or answer her phone or see you in person nor will she explain your case to you. I am currently on hold and still waiting its been another 45 mins even though i just got off the phone with the front desk, they transfered me twice to two lazy caseworkers who do NOT do there jobs. I am speaking from experience from going inside and calling incase i couldnt make it down there. All county workers are lazy and complainers ANYWHERE but here on a very small town they dont answer their calls because they are more focused on what their coworkers did over yhe weekend or what they will be doing. Just a tacky little office. If i was important enough each worker their would be fired.

I like the girls upfront but feel that maybe the place is sexist or gender something, they seem to be nice to me but my son has a mental health issue and is on mood stabilizers and ended up homeless as well and they seem very rude to him and I don't like it, it's like they don't want to help him.