Roberts Market

Great location, awesome products but there is a cashier who is extremely unprofessional. I have been to this store 3 times over the holidays to buy prepared food and other grocery items- the average cost was over $140 each time. Since I saw a new brand of coffee in the store (self-service) I decided to try it out in a small cup before I started shopping. This male cashier was doing a stare down with me and then following me around the entire store when I was doing my groceries with my husband holding my cup of coffee. When we were approaching the other cashier before check out he was telling his female co-worker to charge us for the coffee. First time I was in the store he told me that he would have to charge me for the coffee as if I ever asked him to give it to me for free. Seriously!!! I am spending almost $400 for my groceries from my 3 trips but was going to skip out on paying $3 for a small cup of coffee??? He was chasing me down throughout the entire store probably leading up to a possible assault when I was actually trying to do my groceries. But this is another strange thing to point our that he threw away my receipts for groceries rather than handing it to me. When I asked him about the receipts multiple times he pointed at the garbage near his feet where he scrunched it up and threw it. Not sure what scam he is trying to pull here or what his issues are but the store needs to train him on some basic professionalism about how to interact with customers from diverse backgrounds and treat them with respect regardless of their race and or gender - a required and must have skill for any and all cashier(s).

Customer Reviews

3.6

4 Reviews

Suri Zuri (Surei)18 days ago

From

Great rest stop during bike trips. Bike rack right next to the store, water fountain & dish for pupper, tables & seating.

Products are reasonably priced, and the Meat Dept. is pristine and well kept.

They also carry Jelich Ranch Apple juice which is objectively and consistently the best apple juice I've had in the entire Bay Area.

Sammi Mukherjee18 days ago

Tony Yeung18 days ago

Good for a simple quick lunch after hiking.