Primary Location
Amenities
Payments
Credit cardsDebit cards
Service options
DeliveryIn-store pickup
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
I want to take a moment to express my heartfelt appreciation for the exceptional service I received from Queena last week. I walked in without expecting to leave with the watch that day, but Queena surprised me with the exact configuration I had been hoping for.
Her warmth, knowledge, and enthusiasm made the entire experience truly special. She went above and beyond, and I can genuinely say she’s the best I’ve met across all the Rolex boutiques I’ve visited. This watch marks a meaningful milestone for me, and Queena’s care made it all the more memorable.
The store itself radiated positivity, with friendly interactions and a clear commitment to making each guest feel welcomed and valued. Thank you again, Queena, for such an unforgettable experience.
First and foremost… I’ve always enjoyed visiting the various Gearys locations throughout the city. The staff is consistently courteous, professional and world-class all around. Not a single bad interaction to date and that speaks volumes to how well the company operates.
Recently, I had the pleasure of working with Conrad to purchase a Rolex Oyster Perpetual that I had been wanting for quite some time. From our first interaction, I was honestly blown away by his extensive knowledge of the current Rolex catalog and the brand's history. Simply put, his genuine enthusiasm for watches truly sets him apart, and it’s refreshing to work with someone who shares the same level passion as his clients.
Conrad was in constant communication throughout the buying process and when I got the call to pickup my timepiece on Saturday, I really appreciated how he shared my joy. When I arrived to pick up my new watch, Conrad helped me size the bracelet and addressed all my questions with patience. His exceptional service has made me a loyal Gearys customer for life, and I look forward to working with him again in the future.
5+ stars for Conrad and 5+ stars for Gearys!
I had the most incredible experience at GEARYS on Rodeo Drive. I came in on a Thursday inquiring about a specific watch I had been looking for and was helped by the amazing Queena. She was knowledgeable and kind and to my surprise, texted me the very next day that a watch in the exact configuration I was searching for had come in. Her service, enthusiasm and professionalism is truly top-notch.
The buying experience was special and memorable. The whole staff was extremely kind and helpful throughout the entire process and made me feel welcomed and appreciated. Thank you so much Queena for making this dream come true! I cannot express my gratitude enough.
