I highly recommend salesperson Jose Trevino from Ron Smith GMC. I contacted him for help looking for a new vehicle with specific requirements (color, trim package, etc) within a specific price range.
He did everything he could to find something that worked with my specifications, touching base with me every few days, even offering to go over and bring a vehicle from another dealership in the Bay Area, or offering to come to me with a possible vehicle at his dealership to test drive, as I live a ways away and did not have a vehicle due to being hit by another driver.
I wound up selecting a vehicle with another dealership local to me because of my job, but I had full confidence that, given a little more time, Jose would have matched me with my dream vehicle.
I recently visited Ron Smith GMC to address a recall on my vehicle, and the service I received was nothing short of exceptional. From the moment I walked in, the staff made me feel welcomed and valued. The service advisor, Darrel Correia, was incredibly knowledgeable and took the time to explain the recall process in detail, ensuring I understood every aspect.
What truly stood out was the efficiency and professionalism of the entire team. They promptly attended to my vehicle, and the repair was completed ahead of the estimated time. During the short wait, I was comfortable in their well-appointed lounge, making the experience pleasant and stress-free.
Furthermore, the dealership went above and beyond by providing a complimentary car wash, and providing me with a detailed report on my vehicle's health. This level of thoroughness and care was deeply appreciated.
Overall, Ron Smith GMC demonstrated what exceptional service truly means. Their commitment to customer satisfaction and attention to detail turned what could have been a hassle into a seamless and positive experience. I highly recommend Ron Smith GMC for their outstanding service and dedication to their customers. Five stars all around!
