Keyvan Mohajer Taleghania month agoFrom
Almost never was satisfied in this branch
not proper customer service
I will try other Rona branches
I feel much more respected and comfortable in Home Depot customer service in white rock
Jacqueline Clarka month agoFrom
Why not help your customers. Worst service ever! Apparently if you buy something at Rona, even with a receipt you have to go back to the original Rona. When was this ever discussed? Wait...it wasn’t. Would have never bought from you. In fact, most likely will not be back.
Scott Nelsona month agoFrom
This RONA stocks a good variety of items - some you may not be able to purchase from other retailers. Aaron has assisted me with some special orders on fire rated plywood, which was extremely beneficial. My first shipment was amazing, the second, not so amazing... However, it was explained that the grading process of plywood could vary, which I quickly discovered leaves much room for interpretation. Although I was not satisfied with the second shipment, Aaron provided a reasonable discount; this was exceptional, given the fact that the vendor controls the grading, not RONA. The VIP Program is worthwhile signing up for, as you receive discounts and other perks; thought it would apply for special orders, but unfortunately it does not - still a good program though. Other associates have been helpful too, thank you.
