Levoti Designs6 hours agoFrom
It’s such a disappointment that I shopped in La Canada and I had a return, a gray tank top, and the sales person Alemi register 2 said this is supposed to be for a black tank top. After spending almost $800 yesterday I told her to call the manager and she’s telling me that I have an attitude in the meanwhile, when she had to get the approval from her manager. She turned around and said I’m not gonna help you someone else needs to help you. I asked for a manager Dennis came and talk to me by the way no personality what so ever. I did do the return with Flor. She was very sweet. She was smiling throughout the whole thing and she did my return. I never been so disrespected the way I was treated she should not be working there at all. And in the meanwhile Flor was there who is the assistant manager she heard the whole conversation and she apologize continuously. It’s so sad what this world is turning out to be when it comes to customer service. I would suggest buyers every time when you purchase something confirm what the color is or what is the style. They don’t deserve a rating at all and I shop so much from here monthly I purchase about $1400 a month I do have an online store.
Joey Messina6 hours agoFrom
Love it Being opened back up it's awesome! A little low on merchandise...but hopefully they will stock back up soon! Will check again in 2 weeks!
Pair of ugh sandals, and purple sparkle Chuck's! Let's go!!!
Jan Jansen6 hours agoFrom
This Branch of Ross normally has a good selection and doesn’t tend to get too messed up by shoppers, compared to some. Good Branch to come too.
