Lauren Poole6 days agoFrom
I’ve gone to this Ross often for the last 8 years and it’s always been a great experience with very kind employees and a comfortable environment; however this wasn’t exactly the case during our last visit. My daughter was having a moment of insecurity and struggling with body image in the dressing room, we were working through it as she tried on her clothes when suddenly a woman employee came and started banging on the doors telling the customers inside they needed to get out because there was a line forming. And this wasn’t polite or considerate in any way. It was abrupt, loud and demanding. We had been in there about 15 min and the person next to us even less. I have never in my life been told to get out of a dressing room because a line was forming. I opened the door to tell the lady we would be done when she was finished trying on the rest of her clothes, and there was only one customer waiting. I found out at the register that it is was the manager. This was March 26th 2024 between 8-9 pm.
Cali Rae6 days agoFrom
Omg 5 stars. I would give 10 if I could. Madison is the best employee, AMAZING customer service, give her a promotion!!
Bailey Sampson6 days agoFrom
2 loss prevention staff at the door making sure the customers don't take shopping carts outside. One cashier. Don't come here in a hurry