Primary Location
Amenities
Parking
Paid parking lot
Accessibility
Wheelchair accessible entrance
Service options
Onsite services
Our car got towed by police and unfortunately they utilized this company for their service. We will continue to file a complaint with the police department as well. Stay away from this company for service. Our car got damaged really bad under their responsibility. When getting our car out, I noticed the front grills were missing. I went inside to inquire about it; consequently, they referred me to the manager (who refused to give me his name) and long story short, I was told to get the "f" off their office and continued to cancel our AAA tow. When we went back to the lot, another guy that works there moved the bumper and the bumper fell off and showed that the radiator and the electric fan were damaged. I have pictures of everything to show as proof. One of the gentlemen (I believe the owner) hit my female friend in the shoulder making fun of our car. She continued to say, "dont touch me" and "get the f out of our property". Police were called and we showed the video of the whole incident. Unfortunately, because she was holding the camera, you dont see the hand hitting her, only the shake of the camera, and her words after that asking him not to touch her again. Police came to " investigate" and the cameras on the lot "are not working". The incident number is 23-1217171 and the law enforcement officers who showed up were M. Mendoza (Sheriff) and C. Simpkins (Sheriff). There was "Nothing they could do" because lack of evidence. We will take this to a civil matter and police department complaint. Again, there are pictures, videos and other proof that we have. BEWARE OF THIS COMPANY!!!!
