stuart barnes11 hours agoFrom
Mckenzie #1. We make a good team
Jamaar Jarrett11 hours agoFrom
AVOID THIS COMPANY!! My car was towed to the carlsbad location and when I went to retrieve money I had stored in my over head compartment it was GONE!!! $260!!!! Yea someone can say I shouldn't have left money in there but my car was towed unexpectedly and I shouldn't have to worry about an honest company stealing from their customers. The tow truck driver even stole all of my change out of the middle console and a credit card!! I then demanded the truck drivers name or someone I can call to report this too and I was told they will reach out to me sometime this afternoon. One would think a situation such as a thief on staff S & R would want to get to the bottom of it, unfortunately this is not the case. Which leaves me to believe they condone this behavior. Please avoid this company my car was there in the yard from 1am to 2-3pm the following day and during that time it was completely raided. I expect a response from S&R in a timely manner because the better business bureau is my next stop and/or whoever I need to report this to so this person is held accountable for his unforgiving actions.
O S11 hours agoFrom
AVOID! AVOID! A-V-O-I-D!!! Got locked out of my car and called them a little before 10am on a strangers phone since mine was locked in the car. The receptionist had no idea what she was doing and it took much longer than it should have. She gave me a quote and told me the guy would be there soon. 1.5 hours later I call back and ask what’s going on and a different lady tells me she gave me a quote but never dispatched a truck. Wow, ok… they say a truck will be there within the hour. Another 1.5 hours pass and I call back off another strangers phone and they say he’s 30 mins away now and I’m fed up at this point but figure it’s close enough and I just want to go. I ask for a discount of some type and the rude lady laughed at me and was condescending. I keep waiting and by this point it’s around 1:40 pm. I call back and they say they driver cancelled and wasn’t coming anymore when they knew damn well I had been stranded and waiting for almost 4 hours without a phone or wallet. S & R towing is the absolute worst don’t even consider them!!! You’ll regret it if you do.
Main location3199 Tyler St Carlsbad California 92008 US(760) 547-1722
