I'm really disappointed to see the quality of the bakery decline over the last year and a half to two years, especially since there hasn't been any new management. It was a big letdown when they messed up the kids' birthday cake, even though we ordered it a week in advance. Thankfully, the kids aren't too picky, but they weren't thrilled about the pink cake.
My biggest complaint is that they've stopped adding ample amounts of gooey cheese to their focaccias and jalapeno bagels. Now, they just sprinkle on a few bits, and everything falls off while eating. The price used to justify the generous cheese portions they used, which is consistent with other Safeways in the area. It's frustrating to live so close to a Safeway in Burlingame but have to drive all the way to Millbrae or the far end of San Mateo just to get decent cheese bagels.
Come on, guys, bring back the cheese! I don't know who dislikes cheese so much, but it's a staple for many. Just follow the recipe that every other Safeway seems to follow. I believe in you!