I feel really bad for the pharmacy staff at this safeway because it is so unorganized and understaffed. This low rating is not directed at any individuals but the pharmacy as a whole. No one ever answers the phone making it impossible to check for inventory before sending prescriptions to this location. When I asked for problem-solving suggestions on ways to check inventory before sending a script or physically coming to the store, I was told by a pharmacy staff member to go to another pharmacy first…
If you have other options, my suggestion would be to avoid this pharmacy.
They genuinely just never answer the phone. I called every 2 hours for a week and never once got an answer. Many prescriptions can't be done via the app. I'll be looking for another pharmacy because physically going there TWICE any time I need a refill just isn't realistic.
When I asked the pharmacist about it, they just straight up said they don't answer the phones. Baffling.
