Lived in Montclair for over a decade. This Safeway used to be great, however the quality of this Safeway has tanked starting some years back. The employees are often rude as can be, stand around talking usually, putting their jobs second (slowing down efficiency), and today some cashier named Erica copped the biggest attitude I’ve ever seen out of no where because I asked if they could split my payment method so I could get rid of some cash on hand first.
She looked at me as if she’s never heard of doing that before and adamantly refused saying stores can’t do that while continuously laughing it off to other employees and gossiping.
Edit: Just came back here after a long time, since it was late and other stores were closed. The store seemed pretty understaffed at the late hour (10:43pm), but Cesar in there expertly helped all of us in that store by himself. He was manning the cash register, ran to unlock things for multiple different customers out of the locked cabinets, answered questions, all while staying polite and efficient. Even when I forgot to enter my Safeway rewards number he got it from me and manually entered it in. Cesar should be the standard of customer service. Moving my previous rating of this store up from a 1star to a 3 star!
