A. H.23 days agoFrom
Normally I have no issues here but today was different. Clearly this Safeway needs more checkout staff. I was waiting at customer service for a while before I finally went and asked the self checkout attendant if I could get help at Customer Service (I needed a money order). He told me that the cashier at lane 4 was the Customer Service person and to either go into her line or keep waiting at Customer Service and she'll be over when her line goes down. I got in her line, and all of a sudden she had eyeballs to help the next 3 people that popped up at Customer Service. Stopped the whole line to go over and help them, even though I had been waiting for a while and I know she saw me. Some bull.
Cyd Gann23 days agoFrom
Safeway is Safeway. Buy the groceries and go home. But not a bad Safeway, pretty busy, gets lots of traffic. They usually have what we need on the shelf. It's a pretty basic store, a decent amount of vegetarian options, good produce, and a bakery that is always busy. All the employees are usually nice, the store is clean and rarely cluttered. Bathroom is clean.
Christopher Tombe23 days agoFrom
Canceled my order. Was still charged for it. 2 weeks after I should of got a refund it took a customer service supervisor to call the store directly to get my refund. Now I got to wait another week or more for it to go through. Company has definitely gone down hill since they were bought out.
