Mike Charlesa day agoFrom
Why is it Safeway won’t spend the money on the payroll needed to be the world-class store they were 15 years ago??? I came to the store at opening time to get fresh bagels and was told the baker did not come in last night, so they had no fresh baked goods. Where is the Store Director’s sense of responsibility to fill the gap?
Safeway long ago lost the senior and executive leadership to make it what it could be if they lived up to the values Mr. Skaggs feared they would not (and have not) do without him at the helm.
Vivek Sankaran - Your data-driven plan is not working. Your team needs to get back to the tried and true practice of focusing on the customer and employee experience.
Jennifer Vahlsinga day agoFrom
First of all, I want to start out by saying that I used to work for a Safeway store for eight years and we were all about customer service and being pleasant and helpful. My experience yesterday approaching the meat department asking for some of the chicken breast that were on the digital deal for $.97 a pound, the kid walked up to the counter didn’t even say hi. Can I help you or anything else and just looked at me with a scowl on his face and I just asked if I could have 3 pounds of the chicken breast he gave it to me I said thank you very much and he just walked off , I blew that off to having a bad day. Then I get to the cashier not one word to me. I greeted him not one word and then when he handed me my receipt, I said thank you very much, sir. Not one word very disappointed. I don’t think that I will be shopping at the store ever again
Ilse Schella day agoFrom
I had the best experience this whole weekend from the multiple cakes I orders for my daughters 2nd birthday. I when in on Friday to speak to the decorator regarding my order and hoping she could make some changes to the cakes on display , she was amazing listened to all my ideas looked at my Pinterest and the cakes came out amazing looks like a $100 cake , everyone asked me where it came from and the taste was great. I order 3 cakes total and 18 cupcakes and they were all a hit tasted and looked amazing . I will always order from here for all my events and will recommend them . The decorators name is Jess and she is amazing !!!
