Just wanted to Give a huge thank you to Lucero, such a nice personality and awesome customer service!!! She helped me so much and even took time to write down steps and helpful information for me! Every time I shop here every one is always very nice and welcoming. THANK YOU Ladies :) !!!
We appreciate you
Did not feel safe in the store, but found what I needed. Staff looked at me weird when I asked if there was room for me to come in. They only wore masks when I was right in front of them.
Nothing I could buy here is worth getting covid-19.
To whom it may concern. Tonight I was in a dilemma and needed desperate support on what type of hair product would be best for my daughters kinky hair.
I had a premonition to go to Sally's instead of the dollar store and thank god I follow my first mind! I was reluctant as a single dad to ask for help because I didn't want to feel as if I was out of my league.
But, I have the pleasure of being helped from lucero and sandy. They guided me to the right products for me and my daughter, and also explain why this would be the best type of product for her type of hair. for this level of customer service I am truly grateful and blessed to have had the interaction with these two representatives that I did. Their customer service was amazing from the door to the point of sale! Not only did lucero and sandy's customer service exceeded my expectation but I believe in epitomizes the type of customer service that sally is trying to exhibit to the valley.
I don't mean to be long-winded but I just feel it's necessary to let someone know how I was helped! often times and days like this positive feedback is never given but only negative. I will be back to do more shopping with Sally's, because, I'm confident and no longer embarrassed that I don't know how to provide for my daughters unique hair. In fact, I can tell you exactly what my daughter needs now that I have had the opportunity to meet caring sales associates we're willing to take the time for my 2001 questions.
If need be feel free to call me or contact me and I will be glad to share my experience with whomever may need to hear it. best merry way to all and I hope these young ladies are some promoted to their own stores it would only be a win-win for them and for Sally's.
Anthony & Vee