Haley Dalen15 days agoFrom
Kimberly is so knowledgeable, down to earth and helpful. Every time I shop at the Union Gap Sally's she tells me about an exciting new product, but she's never too pushy about anything. I appreciate that she makes me feel informed about my choices in products. Not only that, the store is always very clean and pretty stocked all things considering with how covid has impacted shipping. I highly recommend shopping here.
Ellie McNelley15 days agoFrom
Worst customer service ever. Was charged incorrectly. Wasn't even trying to get them to refund me. I even stated I dont need it changed but just wanted to let you know. Just wanted to let them know the price in the computer was higher than the price on the shelves. Even if there was good reason for it, I would have been fine but the girl with the red and black hair with double lower lip piercings was rude and dismissive as if me trying to make sure someone else doesn't come along upset about it was an inconvenience to her. Don't work in customer service if you don't want to provide service. 😉
Sleeved Franklin15 days agoFrom
Every time I go to this store a certain employee (the one with winged makeup) is rude, confrontational, refuses to do her job and not helpful or a good representative for your company. Will be shopping online from now on! The last straw today. This location went from amazing employees who were knowledgeable to racist mean rude women to need to learn to wear less makeup. We spend at least $2000 a year at your stores learn to treat people better!
