I came here for a perm several days ago and would not recommend that service from this salon, though they seem to be talented at other hair treatments. The perm was set way off the scalp despite specifically saying I wanted something voluminous at the roots. I was immediately told when I entered that I needed a haircut because my hair was too long to perm (it’s not, I’ve had it done several times at this length) and some other comments that gave the impression there was little to no knowledge of perms. I felt unwelcome and like this service was a huge inconvenience to them which made me feel awkward about speaking up during the process.
I was told to sit upright in an uncomfortable reclined wash chair for 15 minutes while my perm processed and liquid dripped on my face. A towel was provided but none of the protection I have been given at other salons (cotton around the hairline, etc). After arriving home, I realized not all the solution had been washed from the back of my scalp and it started to burn later that evening in the area that had been closest to the washbowl. That same area at the nape now has mostly straight hair. I was charged over $50 for a 5 minute haircut that was shortening bangs and a “trim” that took off no length. Overall, the vibe and quality of work was not worth what was charged and I won’t be returning.
