Cristie V.a month agoFrom
![google-logo](/_next/static/media/google-logo.933e4242.png)
Lots of little misteps with this company when it comes to billing, pickups and communication. Never utilize the autopay system and good luck on getting someone helpful and polite on the phone when you call with questions. The drivers are nicer and more helpful than the phone customer service representatives.
Jeff Wa month agoFrom
![google-logo](/_next/static/media/google-logo.933e4242.png)
Almost every interaction I've had with the women who answer the phone have been unpleasant. They are very rude.
SK BIKEa month agoFrom
![google-logo](/_next/static/media/google-logo.933e4242.png)
It's understandable that pickup was cancelled when the snow made driving conditions hazardous. It's not understandable that no adjustment was made to the bill due to the failure to pick-up. Yes, they are coming the following the week for the garbage, which they do anyway because many people have weekly pick-up, but the compost and recycling have to wait until the next regular pick-up, which is not great following the holidays. Of course, we can take these things ourselves to their facilities and, hey, they won't charge us!