Amy Rowley24 days agoFrom
Thank you, Dr. Cavanagh, for your expert advice on my daughter's acne. I appreciate your compassionate care and creative approaches to solving a common teenage angst. Because of your care she will have clear skin for decades to come and be as confident in her outward appearance as she is in her inner strength. You are appreciated!!
B W24 days agoFrom
Dr. Cavanagh is an outstanding provider, but what I really want to comment about is the staff. I have managed staff in medical settings my entire work career and yet I was completely impressed at the cheerful and caring interactions this team had with each patient. In particular, because we arrived early for our appointment, we had plenty of time to watch the performance of the front receptionist, Tina. Not only did she efficiently greet all the incoming patients, but she cheerfully handled one phone call after another. During these calls, she handled each interaction with grace providing helpful information and sincere concern regarding the patient’s needs. I know it is not easy to have to repeat the same information, over and over again to each patient and still sound as if you care. Often staff will sound scripted or uncaring after handling the same type of interaction or fielding the same questions. This was not the case with Tina. She was very impressive. In addition, each patient that entered the office was greeted with a warm smile and the interaction of a longtime friend. My husband and I were thoroughly impressed. I am very happy we found this dermatologist and her delightful team. The staff can make or break a practice and Dr. Cavanagh can rest assured, her staff is doing a fabulous job.
Kendal A24 days agoFrom
Dr. Kramer is an excellent provider all around. She's very knowledgeable about all of the realms of health and is very persistent in regards to helping her patients. The whole office has a great atmosphere and it is always a pleasure to see everyone in a great mood at my appointments!
