Noah Fletcher20 days agoFrom
I'm really not sure what to think of this place. I had a knock sensor code, so I took it in to get it fixed. After replacing the knock sensor and wiring harness, the check engine light kept reappearing and eventually they stopped returning my calls. I'm not sure if they thought I was screwing with them or something, but I would rather they tell me they can't do anything else than just ghost me. Also, when selling the car (didn't want to deal with issue anymore) they had left a dirty rag in the engine bay near the serpentine belt. Overall, it was a disappointing experience given the other reviews and I just wish they had communicated with me more about not being able to help past what they already did. Kudos for the extra work they did do for a bit after the problem persisted though.
Charlotte Maumus20 days agoFrom
I went to Scott's Shop for a sticky clutch after my regular mechanic in town wasn't able to fully diagnose the issue. Scott's team quickly figured out the potential issue, as well as found some fluids that desperately needed refilling (which I was honestly shocked to hear since I get an annual "check-out-my-car" review from my other mechanic and never once was I informed that I should check various fluids). With refilled fluids, my car has been running beautifully! And I am very happy I didn't end up needing a new transmission - phew!
I appreciated Scott's transparency throughout the process - from cost estimates to explaining issues without being condescending. And the overall cost spent was within the range I prepared to pay.
I think I have found my new mechanic!
Jeanne Cloutier20 days agoFrom
Excellent service, communication and fair pricing. I would not go anywhere else, Scott is clearly a master of the trade and we fully trust him!
