I needed some embroidered lab coat for my Wife for a gift and this store had a really nice collection from Koi. The owner Sheri was kind enough to model them for me and rush ordered the embroidery. She did not care for the way the draft logs appeared and contacted me. We made adjustments and it was all good. Unfortunately, the embroider made an error changing an E to a C on the coat. Sheri came in on her day off, picked up the coats, took them too her embroider, corrected them, and had them back in time for Mothers Day.
Overall, even though we had to make an extra trip, the owner really went the extra mile for us.
My wife liked the product so much and the owners personal care, we ordered an extra 2 more.
Prices are competitive. Quality is excellent. No complaints.