1) All of a sudden on my appointment on Nov/29/2022, my counselor (whom I've been seeing for 3+ years at that point) told me: "We cannot see you after your appointment on Jan/4/2023 due to our policy ... We provide a "temporary treatment" (usually treating patients for 1 year). You need to find a new medication management provider and a counselor who provide "long-term treatment." Yes, I was given a 30-day notice!!! No one, during the past 3+ years, informed me of that policy. Immediately after I heard this ultimatum, I got a major panic attack, and so I ended the meeting. My PCP got angry and said, "They should not be doing that! They need to keep you as a patient until you secure your new provider!" 2) My first counselor fell asleep while I was sharing very personal and sensitive stories and events. He never reviewed my file on pc and prepared for my appointment. After several appointments with him, I filed a complaint with the clinical supervisor and the manager, who let him "retire," instead of "firing him," so they stated in their letter to me. 3) My friend had to change counselors three times due to their lack of knowledge and competency ("They were all nice people though," so said my friend.).
