Алена Николаева3 days agoFrom
the most disgusting clinic. I've simply never encountered anything worse. The doctors are basically the same, inattentive. rude and stupid.
Shawnda Wills3 days agoFrom
I went to a new patient appointment for my son in October, when I got there they told me they couldn’t do the appointment because somebody scheduled it wrong. We rescheduled for November 29. Today I called this morning to confirm the location because I got no reminder calls and emails about the appointment. Sent me to the wrong location, then I arrive at the correct location at 10 o’clock and they tell me I’m late. Take 10 minutes to check me in front desk. Super rude. The male front desk was nice and helpful, The Filipino girl was extremely rude. An MA came in without introducing himself, my son‘s legs down on the table and grabbed his arm. Put a blood pressure cuff on with no consent or introduction. When I asked him who he was, and what he His comment was “ I thought it was obvious”. There is no accountability on the staff part, and they do not try to correct their wrong. They just told me it was my problem, and that they basically didn’t care. I would not recommend this clinic at all, although the doctor is great, The staff is just intolerable. I work for a doctors office, I am a practitioner And I would never treat a patient the way that my son and I were treated today.
Celina P3 days agoFrom
If I could give zero stars I would- Firstly, the reception staff are beyond rude and unprofessional. Appointments never get made or they get scheduled incorrectly. I’ve had providers no show on me then the clinic marked me as a no show twice, even after I spoke to 2 different supervisors. I have been hung up on, argued with and treated like garbage. I’m shocked a clinic like this is still in practice with all these awful reviews. I haven’t been able to be appropriately seen and treated due to the issues with this clinic and all their other locations! Unfortunately, this is the only clinic DHS patients can go to in this area. Very sad, try to avoid if possible. Management is aware of these issues but refuses to make changes.