Nicola Watkinson25 days agoFrom
I had the pleasure of working with Sam and Rocky about 18 months ago on a retrofit for my 1919 home. They made this major project as easy for me as possible, from first steps of applying for permits to last steps of going over every single tiny detail to ensure the job was successfully completed. These guys are beyond an A+ in customer service. Super considerate of home owners needs. Extremely professional, friendly, and polite. One team member who worked my retrofit job, Mike, was great about covering all my questions.
More recently I enjoyed working with Mick on a smaller project on my home. He was punctual, focused and efficient. Also, super courteous. I highly recommend Seismic Northwest.
Dennis O25 days agoFrom
I had a few issues with my earthquake retrofit experience that stunned me given the otherwise good reviews of this company. Communication was sparse. No status updates or scheduling without me contacting them myself. It's not their fault that a permit takes months to receive, but their request was actually rejected and they had to resubmit it, and if I hadn't kept calling them I don't think they would have told me. As for the work itself, I was told it would be a few full days of work for their crew. They even wanted me to rent a porta-potty. In the end, two guys worked for 5hr on one day and one guy worked for 3hr on the second day. Based on how much work was actually done, I felt misled by the description of the work and the estimate. One of the workers was very unprofessional, without going into details, and I would expect better at their price point. For a job that should give me peace of mind I was left feeling scammed.
Andrew Dunn25 days agoFrom
Rocky Adams, owner of Seismic NW came out before we bought, was very helpful in assessing the home. We used Seismic NW to do the retrofit. His crew, led by Bryon, was on time, did great work including removing and reinstalling some wood paneling, drywalling, texturing (even some walls that needed some re-texturing that weren't involved in the retrofit work!) and got the work done on schedule for the agreed price. The crew was courteous and clean - put down runners to protect the floor, covered furniture and furnishings with plastic to protect against dust, put a SaniCan in the driveway for the crew and removed it promptly upon completion of the job. Rocky and Bryon were great to work with, and when an unexpected problem came up (rotted out framing above the foundation - nothing to bolt the foundation into in that spot) Bryon came out, then Rocky came out and gave a very fair price to remove the rotted material, replace the sill and sister to the floor joists, and were available to do it right away. We already had a contractor engaged in remodeling some other rooms, and had them do the work instead, but Rocky's price was actually a couple hundred lower! We were very happy with the whole experience working with Seismic NW. We didn't get bids from any other company, but feel Rocky's team did it right and given a brick and clay tile roof home on a slope (needs extra bracketing to hold the weight of the home), gave us a great price. I think they're worth 5 stars!
