Annie Shen11 days agoFrom
I'm so excited that they opened up a Showroom! I first encountered their bags through a complete stranger (thanks Uber Pool!). The bag quality and design was so unique and beautiful I wanted one for myself, but pulling the trigger on a new luxury purse is hard if you've never handled it yourself. Once I saw the purses in-person, felt the quality of the leather, the microsuede inside, and interacted with the team at Senreve, I knew I needed one. This is their corporate office and showroom all-in-one, so you'll have to book an appointment to go in. The space is really gorgeous and the team is very knowledgeable about the brand and bag construction. I highly recommend every lover of luxury to stop in to add this essential bag to their collection!
Alanna Huynh11 days agoFrom
I love my gorgeous Senreve midi maestra. It’s a high quality, functional and beautiful bag. The best one I’ve owned actually. Senreve customer service was also excellent. I’m based in Australia and needed to order several bags to determine the right size and colour as I needed to touch and see the bags for myself. Anne at Senreve was friendly, helpful and super timely with her responses and facilitated all the delivery and returns for me so that it was speedy and hassle free. This has been my best experience with an international company to date. Thank you Senreve for my beautiful bag, please produce one in an emerald green please too! I have already spread the word to family members and friends about the wonderful bag and company and already some of my friends have stopped in their tracks and squealed “your bag is so cute!”
Ivy W11 days agoFrom
They are a scam for selling used/returned merchandises without disclaimer. I purchased a mini maestra bag on sale, not knowing it was a used or returned bag. The bag came without any tags or wrapping. I noticed that some of the metal parts were scratched (just like any other used bags with metal parts), even though the leather appeared to be fine. I contacted their customer service about the problem; it took them a week to respond. The customer service rep claimed that their company didn’t sell used or returned goods , which was clearly a lie. After I sent them photos of the bag as they requested, they still have not responded to me about returning the used bag! If I wanted a used bag, I could’ve bought it elsewhere at a cheaper price.