Serendipity Salon and Gallery

Primary Location

Main location227 Symons St Suite B Richland Washington 99354 US(509) 316-6111

Amenities

Payments

Credit cardsChecksNFC mobile payments

Accessibility

Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible parking lot

Crowd

LGBTQ+ friendlyTransgender safespace

Planning

Appointments recommended

From the business

Identifies as women-owned

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Customer Reviews

3.8

4 Reviews

Susan Iru4 days ago

From

I showed pictures of the color and cut I wanted. She destroyed my hair and I am so sad and have to pay someone to fix it. I have zero confidence to go go back there now to fix it or I would. I didn’t realize she would bleach my hair prior to coloring it or I would have never let her. She turned My chair facing AWAY from the mirror which I thought was odd but figured she knew what she was doing. WRONG!!! She was bleaching my already damaged hair. So sad and disappointed I can’t look in the mirror at myself. It looks like I colored and cut my own hair with dye from the grocery store. I’m just so glad she’s a “beautician” and not a cardiologist!!!

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Miranda Ell4 days ago

From

The owner is super friendly and did a great job! My new salon to go to! Edit. Third time visiting and getting a haircut with the same guy. Was really disappointed this time and in my opinion, I don't think he listened or understood what I wanted and I had several comments from people about how bad my bangs were afterwards. Been wearing a hat anytime I go outside till my bangs grow out.

0 Likes

Cheyenne Brown4 days ago

From

Criminally affordable, friendly professionals, and a dog. She didn’t blink when I mentioned my girlfriend, so at least lgbtq friendly. Will not go anywhere else.

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